The main purpose of this position is to receive and dispatch all official correspondence on behalf of the Financial Surveillance Department (FinSurv) and perform administrative tasks related to the function.
Requirements
- Receive and dispatch internal and external correspondence.
- Capture metadata on relevant systems and ensure the accuracy of information.
- Route correspondence to the appropriate divisions within FinSurv for action and circulate finalised responses to stakeholders to ensure the accuracy of metadata.
- Engage with relevant internal and external stakeholders, including Authorised Dealers (ADs) and Authorised Dealers in foreign exchange with limited authority (ADLAs), demonstrating the ability to convey and explain information clearly.
- Perform administrative tasks related to own function, including maintaining files that detail correspondence activity, record-keeping, and attaching signed replies and submitting them to external stakeholders, ensuring the accuracy of metadata and finalised responses.
- Reconcile the applications received and dispatched on a daily basis.
- Provide information and statistics to the team leader for monitoring and tracking the correspondence.
- Engage in short-term planning, prioritise work and perform tasks against work plans defined by the team leader or as required.