Member Service Representative I
SOUTHEAST FINANCIAL CREDIT UNIONUnited States
Posted May 19, 2026
16.27 - 20.34
Full Time
About the Company
Southeast Financial Credit Union, founded in 1936, serves members across Tennessee, Kentucky, and Mississippi with a full suite of financial products—including mortgages, vehicle and home equity loans, checking and savings accounts, certificates, and retirement planning—while emphasizing member success at every life stage. The credit union’s 13 branches, dedicated call centers, and robust online and mobile banking platforms enable convenient, 24‑hour account management, check deposits, and bill payments. Committed to equal housing lending and federally insured by the NCUA, Southeast Financial blends a long‑standing community focus with modern technology to deliver personalized, accessible banking solutions. This combination of heritage, member‑centric service, and digital convenience distinguishes it as a top choice for both customers and prospective employees in the financial services industry.
Job Description
Provide prompt, efficient, and friendly service to members by recognizing their credit union needs; assist with financial transactions, explain products and services, and respond to problems.
Requirements
- One month to twelve months of similar or related experience
- A high school education or GED
Benefits
- Generous vacation and sick leave and leave donation program
- Company-paid employee group insurance and company assisted dependent insurance
- Tuition reimbursement program
- Employee Assistance Program (EAP)
- Attractive 401k contribution matching percentage