Insurance Follow-Up Representative
Southeast Orthopedic SpecialistsJacksonville, Florida, United States
Posted April 17, 2026
Full Time
About the Company
A regional leader in musculoskeletal medicine, dedicated to growing with patients and making industry-leading five-star orthopedic care accessible.
Job Description
Established in 2001, Southeast Orthopedic Specialists is a regional leader in musculoskeletal medicine, hiring Insurance Follow-Up Representatives for its Central Business Office in Jacksonville, FL. The role involves following patient accounts, reviewing insurance denials, and communicating with payors.
Requirements
- Must have a minimum of two years of medical claims processing experience.
- Must be able to read and understand the Explanation of Benefits and denial reasons.
- Advanced computer knowledge, including Windows-based programs such as Word and Excel.
- Experience working with Blue Cross/Blue Shield, Commercial insurance companies, and Workman's Compensation carriers.
Benefits
- Competitive Health & Supplemental Benefits
- Monthly stipend to use toward ancillary benefits
- HSA with qualifying HDHP plans with company match
- 401k plan
- Employee Assistance Program available 24/7
- Employee Appreciation Days/Events
- Paid Holidays & Paid Time Off
