Customer Service and Sales

Southern States Management Group is a third party marketing firm looking for entry-level individuals to train for a Sales and Customer Service Associate position. The company is a leading business consulting outsourcing provider of customer service and customer acquisition solutions.

Requirements

• 1-2 years customer service or sales experience – retail, restaurant, or hospitality, CSR experience included
• Ability to remain highly motivated in customer service and sales environment
• Creative thinker and problem solver
• Highly energetic with motivation to appreciate customers and other team members
• Multi-task oriented
• Excellent active listening and interpersonal skills
• The confident and positive attitude expressed with a genuinely sincere tone
• Adaptive to change
• Excellent oral and written communication skills with emphasis on probing
• Ability to lead a conversation
• Demonstrate personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities

Benefits

• In-house leadership development programs
• Opportunities for individuals to join a company where they can enjoy their workday
• 100% of our management team is promoted from within our organization.
• Opportunities to provide excellent levels of service to the clients we support and to thousands of customers daily
• We believe in recognizing individual employees for their contributions and achievements.
• Opportunities to grow and develop a career in management or leadership that individuals want