Sr NOC Training & Standards Program Manager
Southwest AirlinesDallas, Texas, United States
Posted April 13, 2026
125900 - 139900 USD
Full Time
About the Company
At SouthwestÂŽ, everything we doâfrom our smiling People to our policiesâis designed to let you go with Heart. No matter what comes up in your travels, weâve got your back. Because while any airline can fly you, only Southwest lets you go with Heart. Application fees donât fly. The only way to apply for a job at Southwest Airlines is through careers.southwestair.com. We'll never ask for any payment for your application or training.* *Destination 225° is a Southwest Airlines program. Applying is free; however, candidates advancing through the selection process are responsible for all costs incurred.
Job Description
As the Sr NOC Training & Standards Program Manager, you'll lead the development and management of training programs for Network Operations Control (NOC) and Dispatch Employees. You'll ensure they're fully trained, qualified, and supported to perform their roles safely and effectively.
Requirements
- Prepare and obtain FAA approval for the Dispatcher training program
- Instruct and/or monitor all instruction for Dispatch training sessions
- Develop training programs and methods for enhancement of Dispatch Training
- Maintain records and information as required for FARs
- Assist in the development of standards and procedures for the Flight Dispatch Department
- Maintain and update the Dispatch Operating Manual
- Create Read before Dispatch and Training Topic documents
- Provide guidance in the daily operation of the Flight Dispatch Department and represent the NOC in cross-departmental meetings affecting the NOC and Dispatch
- Create and deliver presentations
Benefits
- Fly for free on any open seat on all Southwest flights
- 401(k) retirement savings with Company contributions up to 9.3%
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan
- Competitive health insurance for you and your eligible dependents
- Health plan coverage options that start from the first day of employment
