Station Administrative Coordinators at Southwest play a key role in keeping the airport running smoothly. They help new Employees get started, manage important items like badges, keys, paychecks, and parking passes, and keep track of supplies, schedules, and paperwork.
Requirements
- Provides friendly service and maintains positive relationships with all internal and external Customers to resolve questions, discrepancies and procedural problems within established timeframes
- Develop and maintain understanding of Ground Operations and effective relationships with Ground Ops partner departments
- General clerical tasks such as filing, distribution of miscellaneous items/documents, answering phones, mail processing, etc.
- Responsible for station financials including verification of monies received from Station Sales, preparation of bank deposits, reconciliation and maintenance of petties, etc.
- Processes, verifies, balances and reconcile expense reports, invoices and Leader's purchasing card as needed to prepare for accounts payable.
- Order, maintain, distribute and audit all accountable documents
- Prepare and process station level pass requests
- Maintenance of station and staff phone lists, org charts, conference room schedules, etc.
- Responsible for maintaining the integrity of confidential, proprietary, and sensitive Company and personal information, including Employee files to ensure compliance with company guidelines, support planning decisions, engage stakeholders, and deliver on department goals and requirements
- Maintains and archives historical records by documenting changes and revisions to materials such as memos, project files, presentations, spreadsheets, etc.
- Serves as primary resource for ensuring Internal Customer Care notifications are completed
- Disseminates correspondence and information as required through Company email and board mail
- Procurement and distribution of Station supplies
- Miscellaneous station duties such as coordination of station keys, badge distribution, parking administration, etc.
- Responsible for supporting cross-departmental projects/initiatives via communication and meeting coordination, preparation and organization of meeting materials, schedule preparation and distribution, document preparation, timeline and time frame documentation, luncheon planning, events, etc.
- Prepares and coordinates detailed special, real time and recurring reporting for operational and non-operational procedures to evaluate status, company processes, etc.
Benefits
- Fly for free on any open seat on all Southwest flights
- Competitive health insurance for you and your eligible dependents
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan
- 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
