Field Service Technician

The Field Technician is responsible for demonstrating exceptional customer service while conducting mechanical repairs and/or service to internal and external customers equipment. The position is primarily responsible for traveling to customer sites, representing the companys values and ensuring that their equipment is serviced to the standards of Southwest ToyotaLift.

Requirements

• Ability to professionally communicate with customers both in-house and in the field; and build strong relationships
• Capability to trouble shoot mechanical issues and write clear job recommendations and descriptions
• Repair gasoline, LPG, electric or diesel-powered forklifts
• Make repairs as needed including replacing worn or broken parts, adjusting brakes, tightening body bolts, aligning wheels, etc.
• Lubricate vehicle and perform other duties in connection with maintenance and operation of lift truck as required
• Perform manual labor such as heavy lifting and operation of power equipment
• Communicate effectively with supervisors and escalate issues as needed
• Complete paperwork, as needed, to open work orders / close work orders accurately and in a timely manner to ensure appropriate processing and billing
• Keep van clean. Report any vehicle problems to your supervisor.
• Practice safe work habits

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance