Field Services Technician I

Driven, knowledgeable and passionate about water, the Suburban Water Systems team, a division of Nexus Water Group, is in the business of delivering a product everyone uses and depends on.

Requirements

• Reads and records accurate meter data using handheld devices.
• Coordinates with Billing to ensure timely and correct reads;
• Replaces broken meter box tops and boxes as required.
• Secures or corrects damaged or leaking facilities using appropriate tools and safety equipment.
• Performs meter shutoffs, turn-ons, and locks for non-payment or move-ins/move-outs.
• Communicates professionally with customers and staff, providing clear explanations and solutions.
• Applies tariffs and General Order 103A.
• Troubleshoots billing issues and resolves estimated reads.
• Performs pressure tests and completes service connections and reconnections.

Benefits

• Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays
• Health and Wellness Benefits
• 401(k) Program with Matching Contribution
• Grow With Us: Professional development opportunities through training, professional certifications, and education allowance
• Company provided life insurance
• Employee Assistance Program