Customer Support Analyst- Hybrid

We are seeking a Customer Support Analyst to join our Customer Success Team. In this role, you will engage with customers through phone, email, and chat to educate and solve problems. You will provide excellent customer service by conducting root cause analysis and resolving issues. The role is focused on the B2B support.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 1-3 years of customer support or technical/help desk experience
• Fluent Dutch
• Fluent English
• Excellent customer interaction and teamwork skills
• Proven organizational abilities
• Proficiency with the Internet and Microsoft Office suite (Word, Excel, Outlook)

Benefits

• Development possibilities with a stable international organization
• Challenging role-no problem is the same
• A broad scope of tasks