Customer Advisor - Taupo
SparknzWaikato, New Zealand
Posted March 30, 2026
Full Time
About the Company
Sparknz is a leading New Zealand telecommunications and technology provider that delivers a comprehensive suite of services, including data, wholesale, mobile, broadband, fixed line, and digital entertainment solutions. The company specializes in ICT, AI, and cyber security, ensuring secure and innovative connectivity for both consumers and businesses. Sparknz is distinguished by its commitment to deploying the latest technology and expanding coverage to deliver superior user experiences across the country. With a forward‑thinking culture that prioritizes collaboration and continuous improvement, Sparknz empowers New Zealanders to thrive in an increasingly digital world.
Job Description
The Customer Advisor will serve and sell to customers in the Taupo retail store, providing world-class retail & customer service & delivering suitable Solutions. They will also provide virtual service through chat messaging and occasionally assist in a customer's home. The ideal candidate will have a great attitude, willingness to learn, and excellent communication skills.
Requirements
- Great attitude and a willingness to learn
- Excellent customer experiences
- Connect with people from all walks of life
- Outstanding communication skills
- Capacity to work independently
- Self-motivated and goal-oriented with strong problem-solving and decision-making abilities
Benefits
- Uncapped Commission
- Monthly $150 Spark credit
- Comprehensive medical insurance
- Life and income protection
- Enhanced parental leave payments
- Development opportunities
- Leading edge health and wellbeing support
- Referral scheme