Technical Support Representative at Spark Wiz Limited, an engineering consulting firm, providing technical assistance and support to clients and internal teams.
Requirements
- Bachelors degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
- Prior experience in a technical support role is preferred but not required; engineering or technical backgrounds are a plus.
- Familiarity with engineering software and systems, such as CAD tools, project management software, or data analysis applications.
- Strong analytical and troubleshooting skills with the ability to diagnose and resolve technical issues.
- Excellent verbal and written communication skills with the ability to convey complex technical information clearly.
- Demonstrated ability to provide exceptional customer service and support in a professional manner.
- Strong organizational skills with attention to detail and the ability to manage multiple tasks efficiently.
Benefits
- 401(k)
- Dental insurance
- Health Insurance
- Life Insurance
- Paid time off