Join Specialized in making the world a better place through the power of bicycles and build your dream career at the same time. As a Care Representative, you'll provide independent Specialized retailers and consumers with the best customer experience possible.
Requirements
- Experience in a retail or customer service role
- Proven experience in supplier or retail sales
- Strong business insight and curiosity about the cycling industry
- Ability to balance consistently achieving a high level of customer satisfaction and closing sales
- Strong written and oral communication skills
- Hands-on technical ability to problem solve in a relevant field
- The ability to multitask, prioritize, and remain calm when dealing with difficult customers
- Proficiency with PCs, CRM systems, and the MS suite
- Live and breathe our core values: The Rider is Boss
- A passion for bikes and a desire to make a positive impact for riders
Benefits
- PPO, EPO, HMO Kaiser and HDHP competitive Healthcare benefit plans offered
- Dental and Vision plan
- Health Savings Account with a company paid HSA Contribution
- 401(k) Matching up to $5,000 plus company paid retirement plan fees
- Profit Sharing Plan
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance program
- Sick, Vacation and Paid Holidays
- Employee discounts and perk program
- Parental Leave
- Specialized bike for new baby
- Education and events reimbursement