Records Technician at Caggiano Orthodontics

The Records Technician is responsible for capturing high-quality diagnostic records that are essential to the orthodontic treatment planning process.

Requirements

• Greet patients and make them feel at ease prior to records appointments
• Capture diagnostic records including: Intraoral and extraoral photographs, Panoramic and cephalometric X-rays, 3D iTero or intraoral scans
• Ensure image quality and accuracy of all records
• Upload, organize, and label patient files in the practice management system (e.g., Dolphin, Cloud9)
• Maintain sterilization and cleanliness of records room and equipment
• Assist with initial exams and new patient onboarding when needed
• Support clinical staff in managing patient flow and scheduling follow-ups
• Comply with OSHA, HIPAA, and radiation safety protocols
• Perform equipment checks and report any maintenance issues

Benefits

• Supportive, team-oriented environment
• On-the-job training and development
• Competitive compensation
• Health and dental benefits
• 401k match
• PTO/Holiday program