The Records Technician is responsible for capturing high-quality diagnostic records that are essential to the orthodontic treatment planning process.
Requirements
- Greet patients and make them feel at ease prior to records appointments
- Capture diagnostic records including: Intraoral and extraoral photographs, Panoramic and cephalometric X-rays, 3D iTero or intraoral scans
- Ensure image quality and accuracy of all records
- Upload, organize, and label patient files in the practice management system (e.g., Dolphin, Cloud9)
- Maintain sterilization and cleanliness of records room and equipment
- Assist with initial exams and new patient onboarding when needed
- Support clinical staff in managing patient flow and scheduling follow-ups
- Comply with OSHA, HIPAA, and radiation safety protocols
- Perform equipment checks and report any maintenance issues
Benefits
- Supportive, team-oriented environment
- On-the-job training and development
- Competitive compensation
- Health and dental benefits
- 401k match
- PTO/Holiday program