Patient Care Coordinator
Specialty1 PartnersMassachusetts, United States
Posted January 5, 2026
20000 - 26000 USD year
Full Time
About the Company
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed.
Job Description
Our Oral Surgery office is seeking a Patient Care Coordinator to join our busy specialty practice. The ideal candidate should bridge the gap between customer obsession and clerical management, and be able to deal with complaints and give accurate information.
Requirements
- Welcome patients, complete check in and check out, and keep wait times low
- Review required forms, referrals, imaging, and insurance details before each visit
- Manage high call volume with steady follow through and clear documentation
- Schedule and confirm appointments with strong attention to accuracy
- Process payments and follow standard financial protocols
- Maintain high accuracy in EMR documentation, including same day entry of all patient communications
- Support prior authorizations by gathering records, images, and notes
- Communicate appointment changes and patient needs to practitioners in real time
- Monitor daily schedules and identify gaps or conflicts before they affect patient flow
- Maintain front office readiness by restocking materials and keeping work areas organized
Benefits
- BCBS High Deductible & PPO Medical insurance Options
- VSP Vision Coverage
- Principal PPO Dental Insurance
- Complimentary Life Insurance Policy
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k)
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off