Patient Service Representative

As a Patient Services Representative with Corewell Health, you'll provide registration, concierge, and clerical services to patients. You'll work as part of a team to deliver top-notch healthcare service and make a real difference in the lives of those we serve.

Requirements

• Serves as a concierge - greets and communicates with patients or visitors
• Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports
• Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with self registration and arrival
• Maintains patient medical records according to standards; uploads Right Fax documents into EPIC
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis

Benefits

• Comprehensive benefits package
• On-demand pay program
• Discounts directory
• Optional identity theft protection
• Home and auto insurance
• Pet insurance
• Traditional and Roth retirement options with service contribution and match savings