Patient Services Representative

Patient Services Representative position at Corewell Health in Grand Rapids, MI, delivering top-notch healthcare service to patients. As part of a team, provide registration, concierge, and clerical services, and make a real difference in patients' lives.

Requirements

• High School Diploma or equivalent
• 2 years of experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields
• Ability to perform complex patient/customer problem solving, including high-level discernment when registering patients in treatment rooms
• Active participation in safety initiatives and risk mitigating measures

Benefits

• Comprehensive benefits package
• On-demand pay program
• Discounts directory
• Optional identity theft protection
• Home and auto insurance
• Traditional and Roth retirement options