Scheduler

Responsible for scheduling patients for outpatient services, coordinating appointments, pre-registration, insurance verification, and obtaining prior authorizations. Oversees surgical boarding processes, maintains accurate records, and ensures compliance with organizational and regulatory standards. Provides specialized scheduling and administrative support for orthopedic services.

Requirements

• Responds to calls and determines the urgency of the situation
• Answers telephones, prioritizes, screens, and redirects calls
• Schedules all appointments for patients on the SMS scheduling system
• Completes outpatient registrations in a professional, accurate, customer-oriented and timely manner
• Obtains information from patient health insurance or managed care identification card
• Maintains forms in all printers at all times
• Works with individual physician offices and their office managers on obtaining correct information for scheduling appointments
• Attends all required safety training programs
• Follows the hospital exposure control plans/blood borne and airborne pathogens
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees

Benefits

• Comprehensive benefits package to meet financial, health, and work/life balance goals
• On-demand pay program powered by Payactiv
• Discounts directory with deals on restaurants, phone plans, spas, and more
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings