Front Desk Agent

As Birmingham’s longest-running hotel, The Redmont offers a unique experience combining 1920s charm with contemporary luxury. We are seeking a Front Desk Agent to provide exceptional service to our guests.

Requirements

• Deliver unparalleled service, courtesy, and care to our guests
• Respond promptly and effectively to guest questions and requests
• Streamline the check-in and check-out process for guests
• Answer incoming phone calls with promptness and professionalism
• Excel at multitasking in a dynamic environment
• Resolve guest concerns with attentive service recovery

Benefits

• EARLY PAY OR EARNED WAGE ACCESS
• medical
• dental
• vision
• pet discount program
• identity theft protection
• pre-paid legal support
• flexible spending accounts
• matched 401K
• life
• critical accident or illness
• short- & long-term disability
• paid time off
• wellness programs
• hotel discounts