Front Desk Agent
Spire HospitalityNashville, Tennessee, United States
Posted December 17, 2025
Full Time
About the Company
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country.
Job Description
We are seeking a Front Desk Agent to warmly welcome our guests and provide exceptional service throughout their stay. You will be responsible for delivering unparalleled service, courtesy, and care to our guests, responding promptly and effectively to guest questions and requests, and resolving guest concerns with attentive service recovery.
Requirements
- Deliver unparalleled service, courtesy, and care to our guests
- Respond promptly and effectively to guest questions and requests
- Streamline the check-in and check-out process for guests
- Answer incoming phone calls with promptness and professionalism
- Excel at multitasking in a dynamic environment
- Resolve guest concerns with attentive service recovery
Benefits
- EARLY PAY OR EARNED WAGE ACCESS
- Medical
- Dental
- Vision
- Pet discount program
- Identity theft protection
- Pre-paid legal support
- Flexible spending accounts
- Matched 401K
- Life
- Critical accident or illness
- Short- & long-term disability
- Paid time off
- Wellness programs
- Hotel discounts