Front Desk Agent

We are seeking a Front Desk Agent to warmly welcome our guests and provide exceptional service throughout their stay. You will be responsible for delivering unparalleled service, courtesy, and care to our guests, responding promptly and effectively to guest questions and requests, and resolving guest concerns with attentive service recovery.

Requirements

• Deliver unparalleled service, courtesy, and care to our guests
• Respond promptly and effectively to guest questions and requests
• Streamline the check-in and check-out process for guests
• Answer incoming phone calls with promptness and professionalism
• Excel at multitasking in a dynamic environment
• Resolve guest concerns with attentive service recovery

Benefits

• EARLY PAY OR EARNED WAGE ACCESS
• Medical
• Dental
• Vision
• Pet discount program
• Identity theft protection
• Pre-paid legal support
• Flexible spending accounts
• Matched 401K
• Life
• Critical accident or illness
• Short- & long-term disability
• Paid time off
• Wellness programs
• Hotel discounts