Field Operations Specialist - Denver
SpotHeroDenver, Colorado, United States
Posted May 6, 2026
52000 - 65000 USD
Full Time
About the Company
SpotHero is a fast-growing company that empowers people to get everywhere, easier, through technology. We connect the dots between drivers and parking companies, providing value to both sides of the marketplace.
Job Description
As a Field Operations Specialist at SpotHero, you will be responsible for ensuring a world-class experience for customers and operators by processing feedback, analyzing data, and implementing solutions. You will work with Revenue teams to optimize field operations and drive growth by creating a seamless experience for SpotHero customers and a productive experience for our parking partners.
Requirements
- Bachelor’s degree preferred or equivalent with 1-3 years experience in customer/client facing positions or support/account management/operations experience
- Proven ability to problem solve in a fast-paced, constantly evolving environment
- A valid driver’s license and access to vehicle
Benefits
- Medical Premiums
- Dental and Vision Premiums
- Life Insurance
- STD
- AD&D coverage
- 401(k) with match and immediate vesting
- Comprehensive leave policies
- Flexible PTO policy
- Work-life balance
- Grubhub weekly lunch stipend
- Udemy License and Personal Learning Budget
- Annual parking stipend
- Employee programs to grow and support our people
- Wellness program