Springboard is hiring a Passport Navigator to provide intake, service coordination, advocacy, and Passport funding administration for adults with developmental disabilities and/or dual diagnosis.
Requirements
- Post-Secondary Diploma in the social service field
- At least 2 (two) years of experience in coordination roles, including advocacy and coaching individuals with developmental disabilities and/or individuals with dual diagnosis;
- Experience creating and implementing developmental goal plans, including Person Directed Planning
- Experience in budget administration including developing individual funding budgets, allocation of funds for services and support and completing purchasing and claims submissions
- Experience supporting, motivating, and advocating for adults with developmental disabilities and/or dual diagnosis, including outreach and development of community partnerships
- Strong knowledge of community resources including Community and Developmental Services sector
- Experience and knowledge of Passport and PassportONE system, including eligible expenses, submission processes, and administrative responsibilities
- Ability to accurately assess individual needs, develop plans, and identify achievable goals
- Ability to work with individuals, families, and supports while balancing multiple operational demands
- Proficient with computers and online case management systems (i.e. Nucleus Labs), Microsoft Applications (e.g. Word, Excel, PowerPoint), and visually based learning aids
- Demonstrated life-skills training, program development, and group facilitation skills (participant-to-staff ratio of up to 12:1)
- Proven ability to work independently with minimum supervision, in classroom and/or community-based settings
- Strong crisis prevention and intervention,, communication, interpersonal, organizational, conflict resolution, and leadership skills
- Ability to work well under pressure to ensure minimal interruption in service delivery
- Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including program implementation and capacity-building
- Valid First Aid and CPR and CPI certifications; CPI certification required or willingness to obtain
Benefits
- Comprehensive benefits package
- Savings plan
