Senior Product Education Facilitator
SprinklrBengaluru, Karnataka, India
Posted December 19, 2025
Full Time
About the Company
Sprinklr was founded in 2009 to solve a big problem: enterprise-size complexity dividing brands from the customers they serve. Today, Sprinklr is a leading enterprise software company for all customer-facing functions. With native AI, the Sprinklr unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,900 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 60% of the Fortune 100. Sprinklr is redefining the world’s ability to make every customer experience extraordinary.
Job Description
We are seeking a Senior Product Education Facilitator to join our team. The role will involve planning and delivering end-to-end product training programs, collaborating with cross-functional teams, and driving customer adoption and value realization.
Requirements
- SaaS-based or Contact Center (CCaaS) experience
- Proven experience in learning facilitation and product training delivery
- Flexibility to work across multiple time zones and global audiences
- Technical background or aptitude
Benefits
- Comprehensive suite of benefits
- Voluntary healthcare coverage
- Paid time off
- Open Mentoring Program