Customer Success Manager

We're looking for a Customer Success Manager to work at the heart of our commercial engine, building deep relationships with our customers and unlocking value in our existing base. The role involves driving expansion and commercial growth, becoming a trusted partner to our customers, and creating a world-class onboarding experience.

Requirements

• Commercially-minded
• Able to quickly grasp technical concepts
• 2+ years of work experience

Benefits

• Base salary £40-60k
• 20% on-target bonus (£50k-£72k OTE)
• Slice of equity (options) in the company
• 33 days holiday
• Work from abroad for 30 days each year
• Hybrid working: Min. 3 days in-person a week (London or Bristol)
• Workplace Nursery Benefit scheme (YellowNest)
• Cycle to Work scheme
• Brilliant team to learn from and massive opportunity to grow