We're hiring an Implementation Engineer / Specialist to join our Implementation team. This multifaceted role sits at the intersection of product, cloud SaaS configuration and field device installations.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Electronics, or equivalent experience
- 1–5 years experience in SaaS implementation, technical onboarding, professional services, or field integrations (hardware + software)
- Practical familiarity with multi-tenant SaaS environments and tenant configuration principles
- MySQL and MongoDB (basic to intermediate: CRUD, simple joins, queries and updates)
- AWS S3 for storage and config management
- Basic HTML/CSS for screen customization
- Networking fundamentals (TCP/IP, DNS, ports, VPNs, basic routing)
- POS, mobile app, and remote device integration concepts (provisioning, firmware/firmware updates, connectivity)
- Strong troubleshooting skills across application, network and device layers
- Excellent client communication and stakeholder management skills — able to run discovery sessions, demos, and UAT calls
Benefits
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs