Director, Growth Strategy

SquareTrade is a fast-growing company transforming the $30B market through service innovation and customer satisfaction. The Director of Growth Strategy will own the P&L of a major retail partnership and manage growth initiatives, profitability, and account maintenance.

Requirements

• Strategy Development: define right set of strategies and actions to deliver performance promises
• Initiative Planning, Selling into Stakeholders, Implementation, and Monitoring: build selling stories and project manage joint-growth and profitability initiatives to completion
• Customer Experience: understand retail partner's path to purchase and post-purchase experience
• Retail Execution and Channel Marketing: partner with Retail Execution and Merchandising to increase in-store customer and Associate awareness
• Account Support: provide support on various activities such as reporting, content development, event planning, and project management
• Product and Service Innovations: gain deep understanding of business and bring own ideas to the table
• Competitive Analysis: conduct analysis and tracking of highly complex, dynamic partner environment

Benefits

• Medical, dental and vision coverage with network optionality
• Ability to contribute to a savings account (HSA or FSA)
• Up to 4% company match into 401(k) and contributions into company-sponsored pension
• $75/month budget to help prioritize physical wellbeing
• $80/month stipend to subsidize connectivity costs
• Mental health resources including free 1:1 therapy, coaching sessions and digital resources
• Supportive leave policies
• Flexible Time Off Policy in addition to 9 Company Holidays
• Tuition reimbursement up to $5,250 per year