The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support.
Requirements
- Proven customer service and phone handling experience
- Familiarity with CRM systems and ERP platforms
- Strong interpersonal skills
- Demonstrated ability to support sales and identify new opportunities
Benefits
- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
- Medical/dental/vision
- Flexible spending accounts
- Company-paid life and short-term disability
- Optional long-term disability
- Additional life insurance