We are seeking a Catering Supervisor to oversee the quality, product levels, and inventory of product for our catering events. The successful candidate will have strong interpersonal and communication skills, proven leadership skills, and the ability to remain flexible in a fast-paced environment.
Requirements
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client
- Oversee quality, product levels and inventory of product
- Progressively document and discipline employees to promote better work performances compliant to the company policies and procedures
- Fulfill guest’s needs quickly and efficiently as well as resolve complaints effectively
- Oversee proper setup, execution, breakdown, and cleanup of each catered event
- Execute back of the house, front of the house and side work duties for overall productivity of banquet events
- Successfully interpret and execute BEOs to the high standards of the organization
- Possess expert-level knowledge of menus, food presentation, and food service techniques
- Perform strenuous manual labor as required (equipment storage, event setup, tear down of tables and chairs)
- Work with the catering management team to supervise and train staff for all departments
- Manage rental orders, buffet cards, and diagrams for each event when applicable
- Able to explain and elaborate on event successes or failures
- Solve problems during events and implement creative solutions
- Maintain a friendly and approachable attitude towards the client, guests, and staff
- Communicate clearly and openly with all staff members for overall success
- Display a sense of urgency at all times
- Uphold a professional appearance and mannerism
- Adhere to all company policies and procedures
- Follow health and safety practices at all times
- Maintain a clean, safe, and organized work environment
- Perform other tasks as deemed necessary
- Uphold and demonstrate a complete understanding of company policies and procedures
Benefits
- Employee Assistance Program
- Get Paid Early
- Tuition Discount through Partnership College
- Parental Leave
- Meal Plan & employee Discounts
