Patient Concierge, Nephrology

The Patient Concierge is responsible for creating a unique and exceptional patient experience and driving a patient-centric culture while facilitating practice-based administrative and patient support services. The role involves engaging patients, performing clerical tasks, and providing waiting room concierge service.

Requirements

• Engages patients in a polite, prompt, and compassionate manner
• Performs clerical service delivery functions
• Delivers waiting room concierge service
• Facilitates practice opening and closing procedures
• Maintains solution-oriented/creative mindset to effectively anticipate and tend to patient needs

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Holiday pay
• Employee discount
• Life insurance
• Short-term disability insurance
• Long-term disability insurance