Backup Engineer

The candidate will be a member of the Global Storage & Backup team, specialising in the Backup domain at Standard Chartered Bank, working alongside members of a team geographically dispersed, to build, deploy and support Backup technologies globally across the bank, taking into consideration all available technologies and business requirements.

Requirements

• Ensure the team always follows operational best practices.
• Ensure the highest levels of ownership, accountability and service are maintained within the team.
• Review, uphold and enforce all Bank technical, security, quality, and engineering standards on supported assets.
• Ensure compliance with Bank ITSM processes such as Incident, Change and Problem Management.
• Identify and implement service improvements that will include, but not be limited to, improving service level delivery; remediating process gaps; using automation to reduce turnaround times; improving the customer experience; reducing cost; improving risk exposure; and optimising the monitoring infrastructure.
• Perform periodic capacity and performance reporting of the backup storage infrastructure, and present key findings and recommendations.
• Proactively identify risks and issues or react to them in a timely manner to minimise any potential impact. Create and implement remediate plans to resolve any non-compliance.
• Support auditory, regulatory and risk and compliance initiatives that contain deliverables related to the storage and backup service.
• Comfortable serving as a technical lead and being accountable for initiatives and projects.
• Act as a backup subject matter expert, providing strong guidance and direction in all aspects of backup design and support, asserting one’s technical authority to reach successful outcomes.
• Work with the teams to streamline and automate the ability to add, remove and manage backup servers and clients.

Benefits

• Competitive salary
• Core bank funding for retirement savings
• Medical and life insurance
• Flexible working options
• Proactive wellbeing support
• Continuous learning culture
• Inclusive and values driven organisation