Lead, Process Management & Governance - Cash Management Operations
Standard Chartered BankKwun Tong, HK
Posted February 7, 2026
Full Time
About the Company
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.
Job Description
The Lead, Process Management & Governance - Cash Management Operations role involves supporting the standardization of operational processes, maintaining strong communication across teams, and driving continual experimentation to deliver outcomes aligned to the Cash business strategy. The role requires a strong understanding of local processes, regulations, and guidelines, as well as experience in payment operations, customer service, and people management.
Requirements
- Awareness and understanding of the Cash business strategy and Cash Operations strategic roadmap.
- Support standardization of operational processes.
- Role model a strong, collaborative relationship between Cash delivery teams.
- Drive and lead continual experimentation within respective locations.
- Able to lead and drive user acceptance testing activities.
- Aware of operational risks and identify operations capabilities matrix for Cash Management.
- Track change initiatives for Operations from ideation to post-delivery.
- Ensure compliance with all applicable Rules / Regulations and Company and Group Policies.
Benefits
- Competitive salary
- Core bank funding for retirement savings, medical and life insurance
- Time-off including annual leave, parental/maternity leave, sabbatical leave, and volunteering leave
- Flexible working options
- Proactive wellbeing support through Unmind digital wellbeing platform