Senior Manager, Collections & Recovery

The Senior Manager, Collections & Recovery will be responsible for developing and implementing collection strategies, managing a team of collection managers, and ensuring compliance with regulatory requirements. The role requires a minimum of 10+ years of experience in collections and recoveries, with a proven track record of implementation and leadership skills. The ideal candidate will have good analytical capability, knowledge of retail lending products, and experience in operational risk management. The role offers a competitive salary and benefits, including flexible working options, wellbeing support, and a continuous learning culture.

Requirements

• Bachelor's and Master's degree
• 10+ years of experience in collections and recoveries
• Good analytical capability
• Knowledge of retail lending products
• Experience in operational risk management

Benefits

• Competitive salary
• Benefits to support mental, physical, financial, and social wellbeing
• Core bank funding for retirement savings, medical and life insurance
• Time-off including annual leave, parental/maternity leave, sabbatical, and volunteering leave
• Flexible working options
• Proactive wellbeing support
• Continuous learning culture
• Inclusive and values-driven organisation