We're an international bank looking for a Senior Specialist Fiduciary & Fund Servs to assist the Line Manager - FMO Securities Services Fund Services to manage the operations of Fund Services Processes, ensuring consistent delivery of high-quality services to customers and meeting objectives set by the Group. The ideal candidate should have a Bachelor’s degree or equivalent, with at least 3 to 5 years of relevant work experience. Good attention to detail, strong communication skills, and experience in problem-solving skills are also essential.
Requirements
- Awareness and understanding of the Group’s business strategy and model appropriate to the role.
- Contribute towards the future strategic direction and process innovation of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes.
- Support the roll-out of appropriate quality management systems and other initiatives by the Company/Group.
- To assist the Line Manager - FMO Securities Services Fund Services to manage the operations of Fund Services Processes, in ensuring consistent delivery of high-quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level.
- To assist the Line Manager - Securities Services Fund Services to achieve team service quality by meeting / exceeding and set service standards and achieving zero defect for the Bank customers.
- To deliver service / reports to Country Stakeholders/clients in accordance with requirement and timeline as agreed in Services Level Memorandum and ensure reporting deadlines are met.
- To ensure all control/operating procedure and documentations are properly followed.
- To ensure compliance to all established procedures, regulations, and the Group Guidelines.
- To keep track of changes (internal and external) affecting Clients and communicate such changes, along with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and through other routine communication.
Benefits
- Competitive salary
- Core bank funding for retirement savings
- Medical and life insurance
- Flexible and voluntary benefits available in some locations
- Time-off including annual leave, parental/maternity leave, sabbatical, and volunteering leave
- Flexible working options
- Proactive wellbeing support
- Continuous learning culture
- Inclusive and values-driven organisation
