Technical Analyst II
Staples CanadaFramingham, Massachusetts, United States
Posted May 26, 2026
Full Time
About the Company
Staples Canada is a leading office supply retailer offering a wide range of products including ink and toner, paper, office supplies, school supplies, cleaning solutions, technology electronics, mailing services, shipping, small business support, arts and crafts, and tech services. Headquartered in Richmond Hill, Ontario, Staples has served Canadians for over 30 years with a commitment to productivity and efficiency. With nearly 300 stores and 11,000 associates across the country, Staples is dedicated to simplifying daily tasks and empowering customers to focus on what truly matters.
Job Description
Technical Analyst II job opening at Staples in Framingham, MA, providing day-to-day user support and technical assistance to corporate associates.
Requirements
- 2+ years of PC software/hardware experience, including Windows 11 and Apple/Mac
- Mobile support experience
- Microsoft Office 365 experience
- PC imaging & software deployment systems (SCCM) experience
- Mac imaging via JAMF experience
- Understanding of TCP/IP and LAN networks
Benefits
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts
- Company Match 401(k)
- Physical and Mental Health Wellness programs
