IT Helpdesk Technician
Star Services LLCUnited States
Posted January 6, 2026
Full Time
About the Company
Star Services LLC, founded in 1989, is a premier recruitment and staffing firm serving clients across the Middle East and worldwide. The company specializes in talent acquisition, sourcing, screening, onboarding, and payroll outsourcing, delivering customized solutions for a wide range of industries. Its seasoned team provides expert consulting and training in recruitment and staffing, enabling organizations to address unique workforce challenges efficiently. With a reputation for excellence and a client‑centric, long‑term partnership model, Star Services is a trusted partner for companies seeking to attract and retain top talent.
Job Description
Star Services LLC is seeking an IT Helpdesk Technician to provide technical support and assistance to clients, ensuring the smooth operation of their IT systems.
Requirements
- Respond to IT support requests from clients via phone, email, or in-person
- Troubleshoot and resolve hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and maintain user accounts and permissions
- Monitor and maintain network and server systems
- Perform routine maintenance and updates on systems to ensure optimal performance
- Provide training and support to users on software and hardware usage
- Document and maintain records of all support requests and resolutions
- Collaborate with other IT team members to resolve complex technical issues
- Stay up-to-date with the latest technology and industry trends to provide the best support to clients
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development