Store Crew member responsible for providing exceptional customer service in the marina retail store, handling phone calls, transactions, and keeping the store stocked and clean.
Requirements
- Greet every customer and assist with questions, reservations, and boat rental contracts.
- Answer the phone and handle all customer requests in a courteous manner, respond promptly to questions and reservations.
- Maintain the retail store and keep merchandise stocked and organized.
- Accurately and efficiently complete all sales transactions and maintain proper cash at registers.
- Communicate guests’ requests, recommendations, and dissatisfaction to management.
- Complete opening and closing duties per policy and procedure.
- Perform other duties as assigned.