Shift Supervisor

Starbucks India is seeking a Shift Supervisor to contribute to the success of the store operations, manage partners, and maintain a positive customer experience. The ideal candidate will embody TATA Starbucks' values, demonstrate integrity, and contribute to a thriving team environment. This role requires a hands-on approach focused on guest and team service.

Requirements

• Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks.
• Anticipates customer and store needs by constantly evaluating the environment and customers.
• Maintains calm demeanour during high volume and unusual events.
• Supports new partner training.
• Provides feedback to the store manager on partner performance.
• Creates a positive learning environment.
• Delivers exceptional customer service.
• Develops positive relationships with shift team.
• Executes store operations during scheduled shifts.
• Follows all operational policies and procedures.
• Ensures safety and security.
• Maintains cleanliness.