Customer Success Specialist

We are looking for dedicated customer success professionals to join our select team and to ensure our continued success and growth with companies across the world.

Requirements

• Regularly engage with Enterprise leaders, business owners, hiring managers and Starfish sales teams to align on delivery approaches for identified opportunities.
• Collaborate with Starfish's Sales teams to acquire new clients.
• Manage a team comprising Starfish Marketers, Creative professionals, Sales representatives, and Operations personnel.
• Cultivate enduring, trusted advisor relationships with all Starfish clients.
• Partner with the Starfish Managed Delivery team to oversee project management, time estimation, and resource allocation, including the creation of project plans and resource assessments.

Benefits

• Join a fully remote team with members spanning the globe.
• Contribute to an expanding team in the early stages of a rapidly growing company.
• Competitive compensation.