Multinational Operations Manager- Production Support

Join Starr, a global leader in commercial insurance, as a Multinational Operations Manager- Production Support. Empower your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Requirements

• Dedicated multinational production support across all regions and business lines (Property, Liability, Financial Lines)
• Management of a team of three data operations analysts in collaboration with COE staff
• Oversight of SLA adherence and deliverables
• Adherence to the Salesforce, Policy Admin (UW) systems and Reinsurance Quality Review procedures
• Monitoring workloads of MN Operations support team to ensure proper distribution of work during peak periods
• Maintain and enhance standardized processes for incident management, change control, and escalation, ensuring consistent service delivery worldwide
• Address processing queries from the Multinational team, underwriting, claims, and finance teams

Benefits

• First class training and development opportunities