CONSTITUENT SERVICES ASSOCIATE I
State of MarylandBaltimore, Maryland, United States
Posted May 26, 2026
48486 - 61464 USD
Full Time
About the Company
The Maryland Department of Health's mission is to provide exceptional customer service and timely workflow of constituent correspondence within MDH.
Job Description
The Constituent Services Associate I position supports the Maryland Department of Health's (MDH) mission of providing exceptional customer service and timely workflow of constituent correspondence within MDH.
Requirements
- Manage casework including screening of incoming inquiries received through various platforms
- Provide timely and accurate information on services administered by MDH and its partners
- Ensure resolution and customer satisfaction via quality assurance processes
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan