Business Analyst Team Manager, hybrid, Officer

The Business Analyst Team Manager is responsible for managing a team of Business Analysts and making individual contributions as an independent BA/SME. The role involves liaising with business teams to elicit, analyze, communicate, and validate requirements for changes in business processes, policies, and information systems.

Requirements

• Manage a team of Business Analysts
• Define career path and goals for direct reports
• Mentor employees in their progress
• Follow the BA process outlined in the BA Charter
• Analyze new system enhancements/regulatory changes/operational process improvements requests
• Work with business representatives to understand requirements, scope, and acceptance criteria
• Define mapping of 'as-is' and 'to-be' business processes
• Interpret business needs and translate into application and operational requirements
• Document requirements according to standard templates using natural language
• Report progress to Project Manager
• Work closely with developers and end-users to ensure technical compatibility and user satisfaction
• Write User Manuals, Training Material, and Application Support Documents as required
• Act as Subject Matter Expert in systems and processes
• Project management of small initiatives

Benefits

• Permanent contract from day one
• Additional holidays
• Gold Medical Package for employees and their families
• Premium life insurance package and private pension plan
• Wide range of soft skills training, technical workshops, language classes, and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks, or organizations of your choice
• Variety of well-being programs