We are seeking a Post Production Support Specialist to support customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. The Specialist will define new client requirements, configure and tune the application, train users, test workflows, and resolve issues.
Requirements
- At least 3 to 5 years of hands-on experience in the financial industry working for a consultancy or software vendor
- Experience leading the implementation or support of Front, Middle, or Back Office Investment Management systems
- Strong industry knowledge across multiple asset classes
- Experience with the implementation and/or support of mission-critical financial solutions
- Substantive knowledge in fixed income, equity financial instruments, derivatives, and FX instruments
- Understanding of multi-tier technical architectures and relational database structures
- Familiarity with SQL, FIX, and reporting tools
- Strong record of customer service
- Strong time management skills
- Strong problem-solving/analytical skills
Benefits
- Generous medical care
- Insurance
- Savings plans
- Flexible Work Program
- Development programs
- Educational support
- Paid volunteer days
- Matching gift program
- Employee networks