Service Manager – Steelwrist Korea (Dongtan) | Full-time

Service Manager position to lead hands-on technical support and raise service quality for Steelwrist in South Korea, with focus on end-to-end service support, field & workshop troubleshooting, warranty & root-cause analysis, partner & customer support, commissioning & installations, and training.

Requirements

• Native Korean
• 10+ years of service/support experience in excavators, hydraulic attachments, construction equipment, or related heavy machinery
• Strong hydraulic and mechanical diagnostic skills
• Able to work independently with high ownership and strong customer communication
• Valid driver’s license
• English skills (useful for training, documentation, and global collaboration)
• Electrical/electronic know-how (sensors, ECU, CAN, machine interfaces)
• Experience improving service processes, training material, or partner capabilities

Benefits

• Service car
• Travel support
• Phone
• Laptop
• Meal allowance