Senior Customer Success Consultant
STEMCELL TechnologiesCambridge, England, United Kingdom
Posted March 5, 2026
43900 - 65900 GBP
Full Time
About the Company
STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world.
Job Description
Do you have a passion for all things software with a desire to make your impact in biotechnology? STEMCELL is hiring a Senior Customer Success Consultant for our STEMSOFT SOFTWARE team! As the Senior Customer Success Consultant you will bring advanced expertise in STEMSOFT product applications within complex regulatory environments.
Requirements
- Bachelor’s degree or higher in a related field, and 6 to 10 years of experience in clinical cell therapy is an asset
- Expert understanding of accreditation and regulations related to cell therapy and related medical products of human origin including, but not limited to, FACT, JACIE, FDA, HTA, HealthCanada and EMA
- Advanced communication skills, with the ability to influence and discuss technical details with various stakeholders effectively
- Strong leadership in project management and customer consultations
- Expertise in regulatory compliance and its application to software solutions alongside high proficiency in problem-solving, critical thinking, and troubleshooting
Benefits
- Competitive salary
- Excellent benefits
- Meaningful career development opportunities
