Front Desk Agent

We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere.

Requirements

• Greet guests upon arrival with a warm and friendly demeanor
• Manage check-in and check-out processes efficiently
• Handle guest inquiries and provide information about hotel services and local attractions
• Maintain accurate records of guest reservations and billing information
• Operate phone systems to manage incoming calls and direct them appropriately
• Assist with special requests or accommodations to enhance the guest experience
• Collaborate with housekeeping and maintenance teams to ensure guest satisfaction
• Address any guest complaints or concerns promptly and professionally

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance