Autobedrijf de Waal - Service adviseur

As a service advisor at Autobedrijf de Waal, you will be the first point of contact for customers who want to have their vehicle maintained or repaired. You ensure that customers feel welcome and guide them through the entire process, from intake to final delivery of the vehicle.

Requirements

• Welcoming customers and taking orders for maintenance and repairs
• Advising customers on the state of their vehicle, offering suitable services
• Planning and coordinating appointments and work processes with the workshop
• Monitoring the progress of the work and communicating updates to customers
• Preparing cost estimates and explaining the work and costs to customers
• Processing administrative tasks, such as invoicing and documentation of completed work
• Maintaining customer relationships and striving for high customer satisfaction
• Carrying out sales activities, such as offering additional services and products

Benefits

• Market-conform salary
• Good pension scheme
• Travel allowance
• Space for personal development and career advancement
• Busy Friday afternoon drinks, traditional summer BBQ and fun company outings