HR People Services ELC Subject Matter Expert

Role Overview

As an HR People Services ELC Subject Matter Expert, you will be responsible for Service Operations of our new Employee Lifecycle (ELC) / Employee Master Data Management (EDA) process and Offboarding process. You will ensure efficient and smooth day-to-day HR operations for ELC/EDA and Offboarding, provide support and advice to employees and managers on a wide range of HR-related issues, and foster a collaborative and inclusive work environment that supports employee well-being.

What You Will Do

You will respond to employee inquiries and concerns, assist employees with HR-related processes and procedures, maintain accurate and up-to-date employee records, communicate with HR Center of Excellences and other departments, provide training and guidance to employees, and participate in projects and initiatives to improve the overall employee experience.

Why It Might Be a Fit

You will contribute to the development of PS Innovation group and collaborative working methods, drive innovation initiatives aiming for process improvements through digitalization and automation, and develop and monitor SLAs and associated measurements.

Requirements

• 7 - 8 years in in HR Services operations, preferably within large corporations
• Proven experience in Employee Lifecycle (ELC), Employee Master Data Management (EDA) and Offboarding practices and day-to-day operations
• Good understanding of HR best practices, compliance, and process improvement methodologies
• Proficient with HCM systems such as Oracle, Workday, SAP SuccessFactors, and experience in using HR ticketing tools like ServiceNow
• Experience in constructively collaborating with internal stakeholders
• Experience in developing and implementing employee engagement initiatives
• Ability to collaborate effectively across functions and geographies
• Meticulous attention to detail and a customer-service mindset

Benefits

• Diverse and inclusive workplace
• No tolerance for discrimination
• Equity in career development, career opportunities, and equal remuneration
• Opportunities for growth and learning