GUEST SERVICE AGENT

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services.

Requirements

• Previous experience in a hotel front desk or guest service role preferred
• Strong customer service and communication skills to interact effectively with guests and staff
• Proficiency in using property management systems and basic office software (e.g., Word, Excel)
• Ability to handle cash transactions and perform basic bookkeeping tasks
• Excellent problem-solving abilities to resolve guest issues efficiently

Benefits

• PTO
• 401(k) matching
• Wellness support
• Life and disability coverage
• Savings accounts
• Tuition aid
• Travel and lodging perks