Customer Success Manager
StoraBelfast, Northern Ireland, United Kingdom
Posted May 12, 2026
Full Time
About the Company
Stora is a self storage software platform that empowers operators to manage their businesses, automate processes, and drive revenue growth.
Job Description
Stora is a self storage software platform that empowers operators to manage their businesses, automate processes, and drive revenue growth. As a Customer Success Manager, you will guide new customers through onboarding, support them as they embed Stora into their daily operations, and help ensure they continue to get real value from the platform over time.
Requirements
- Experience in customer success, onboarding, account management, or SaaS support
- Comfortable working with software and explaining it to non-technical users
- Organised, reliable, and follows things through
- Communicates clearly and professionally, written and verbal
- Enjoys building relationships and helping customers succeed
Benefits
- Competitive salary
- Share options
- Hybrid working (2 days in office and 3 days WFH per week)
- 35 days holiday
- Private health insurance (for you + family)
- Company Pension plan
- Apple hardware
