Element - Fulfilment Manager

We have an exciting opening for a Fulfilment Manager to handle bespoke travel arrangements and product fulfilment for lucky competition winners, VIP delegates and key clients from around the world. As a Fulfilment Manager, you will be responsible for dealing with queries, researching and booking complex travel itineraries, establishing new supplier relationships, and maintaining databases.

Requirements

• Fluent in English, with good verbal and written communication skills
• A passion for providing a first-class customer service and a desire to 'go the extra mile’
• Ability to work to tight deadlines and thrive under pressure
• Exceptional organisation and problem-solving skills with attention to detail
• Highly self-managed and able to work unsupervised, backed up with team support
• Numerical accuracy and proficiency with Excel and Word

Benefits

• Generous Paid Time Off