School Operations Support Specialist
Stride, Inc.Durham, North Carolina, United States
Posted February 24, 2026
Full Time
About the Company
At Stride, we believe learning should fit you—your goals, your life, your future. Education isn’t one-size-fits-all, and we’re here to change the game. Whether it’s a kindergartener exploring the world, a teen mapping out their career, or an adult upskilling for what’s next, we help learners take charge of their journey. We work alongside students, parents, educators, and communities to make learning more personal, flexible, and accessible. From career-focused pathways to hands-on skill-building, we’re reimagining what education can be—so every learner can grow, thrive, and chase their ambitions. Because when people have the opportunity to learn their way, possibilities open up—for them, for their families, and for the future. Ready to help shape the future of learning? Join us. Explore open roles at stridelearning.com/careers.
Job Description
School Operations Support Specialist for the North Carolina Virtual Academy. This is a full-time position with a hybrid schedule, requiring four days of work in the Durham, North Carolina office.
Requirements
- Work with administrative staff to ensure the school follows and meets all audit requirements
- Oversee and support major school events, such as enrollment, Semester End Transition, Year End Transition, and state testing
- Develop relationships with education vendors, the districts, state and other education stakeholders
- Maintain student records and data; creates/implements/documents processes that ensure student data validity in K12 and 3rd party databases
- Assist with local, state, and federal reporting requirements
- Work with School Operations, Data, and Assessment Senior Manager and administrative staff to ensure the school is compliant with and meets all audit requirements
- Collaborate with Sales, Client/Account Management, Product Development, IT, and other key stakeholders to gain knowledge that will ensure client operational support needs are met
- Assist with a wide variety of personnel support issues and may support key office positions
- Support the execution of operational strategies and initiatives
- Monitor and report on key performance metrics and project progress as required
- Assist in the development and implementation of process improvements
- Assist in onboarding new team members and provide ongoing support
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Retirement plan